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Improvement, July/August, 1998 pp. 38-39
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Associates, 2008 (in press)
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Associates, Convent Station, NJ, 1989
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or Performance Improvement Projects," Journal of Performance &
Instruction, January, 1989, pp. 33-37
Carol M. Panza (CMP Associates) is a Principle Associate working with James & Associates. Carol is considered by many as the co-developer of the Organization Mapping concept and has consulted on projects in the United States and throughout the world. This website describes her company and the basic concepts that she utilizes as a basis for improving organizational, process and/or job performance.
ISPI is the premier organization for professionals working in the field of Human Performance Technology. This website contains information about member services, local and regional chapter activities, upcoming conferences/events and all kinds of other good "stuff" (a useful technical term).
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